Terms and Conditions
Last Updated: June 26, 2026
Overview
This website is operated by 1:11 Pilates Studio. Throughout the website, mobile app, booking platform, and these Terms and Conditions, the terms “we,” “us,” and “our” refer to 1:11 Pilates Studio.
1:11 Pilates Studio offers this website, our branded mobile application, online booking tools, studio services, memberships, class packages, private sessions, events, workshops, retail items, communications, and related services to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
These Terms and Conditions the “Terms” apply to all users of the Services, including without limitation browsers, visitors, clients, members, customers, purchasers, guests, vendors, merchants, contributors of content, and any other person who accesses or uses the Services.
By visiting our website, creating an account, using our branded mobile app, booking a class, purchasing a membership, purchasing a class package, purchasing a product or service, attending a class, visiting the Studio, or otherwise using our Services, you agree to be bound by these Terms, including any additional terms, conditions, policies, waivers, membership agreements, cancellation policies, privacy policies, and notices referenced herein or made available by hyperlink.
Please read these Terms carefully before accessing or using our website, mobile app, booking system, or Services. If you do not agree to all the terms and conditions of this agreement, you may not access the website, use the mobile app, book classes, purchase Services, or participate in Studio activities.
If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features, tools, services, classes, packages, events, memberships, retail offerings, or resources added to the current Services shall also be subject to these Terms. You can review the most current version of these Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website, mobile app, booking system, Studio, or Services following the posting of any changes constitutes acceptance of those changes.
1. About 1:11 Pilates Studio
1:11 Pilates Studio is a boutique Pilates studio located in Colorado Springs, Colorado. We offer Pilates classes, private sessions, memberships, class packages, special events, workshops, retail products, and related fitness and wellness services.
Our Services may be provided in person, through our website, through our branded mobile app, through Walla Software or related booking and payment platforms, through third-party providers, or through other communication channels.
2. Online Store, Website, and App Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and have given us consent to allow your minor dependent to use the Services where permitted by the Studio.
You may not use our website, mobile app, booking system, products, classes, memberships, or Services for any illegal or unauthorized purpose. You may not, in your use of the Services, violate any laws in your jurisdiction, including but not limited to copyright laws, privacy laws, payment laws, consumer protection laws, or laws relating to electronic communications.
You must not transmit any worms, viruses, malware, destructive code, harmful software, or any code of a destructive or disruptive nature.
A breach or violation of any of these Terms may result in immediate termination, suspension, or restriction of your access to the Services.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time, to the fullest extent permitted by law.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is handled by payment processors and is encrypted during transfer over networks according to applicable payment processing standards.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, scrape, misuse, or commercially use any portion of the Services, use of the Services, access to the Services, or any contact on the website or app through which the Services are provided, without our express written permission.
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
4. Eligibility and Minors
You must be at least 18 years old to create an account, purchase a membership, purchase class packages, book Services, or agree to these Terms on your own behalf.
If a client is under 18 years old, a parent or legal guardian must create or approve the account, agree to these Terms, sign any required waivers or forms, and accept responsibility for the minor’s participation, payments, conduct, bookings, cancellations, and compliance with Studio policies.
Parents or legal guardians are responsible for determining whether participation is appropriate for the minor.
We reserve the right to determine whether a class, service, event, workshop, or Studio activity is appropriate for a minor.
5. Accounts and Login Information
Some features of the Services may require you to create an account through our website, branded mobile app, booking platform, or Studio management software.
You agree to provide current, complete, and accurate account information, purchase information, payment information, and contact information for all purchases, bookings, memberships, and communications with us.
You agree to promptly update your account and other information, including your email address, phone number, billing address, payment method, card number, and expiration date, so that we can complete transactions and contact you as needed.
You are responsible for maintaining the confidentiality of your username, password, payment information, and account credentials. You are responsible for all activity that occurs under your account.
You agree not to share your account login information with anyone else.
If you believe your account has been accessed without authorization, please contact us immediately.
We reserve the right to suspend, restrict, or terminate accounts that contain inaccurate information, are used improperly, violate these Terms, create payment issues, create safety concerns, or create risk to the Studio, staff, clients, vendors, or service providers.
6. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on our website, mobile app, booking system, social media, emails, marketing materials, or other communications is not accurate, complete, or current.
The material on our website and app is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, timely, or primary sources of information.
Any reliance on material made available through the Services is at your own risk.
Our website, app, or communications may contain historical information. Historical information is not current and is provided for reference only.
We reserve the right to modify the contents of our website, app, schedules, pricing, offerings, policies, or Services at any time, but we have no obligation to update any information except as required by law.
You agree that it is your responsibility to monitor changes to our website, app, policies, and Services.
7. Modifications to Services and Prices
Prices for our products, classes, memberships, packages, private sessions, events, workshops, retail items, and other Services are subject to change without notice, unless otherwise required by law or stated in a written agreement.
We reserve the right at any time to modify, suspend, discontinue, or replace any Service, product, class type, membership, package, promotion, event, website feature, app feature, instructor schedule, class schedule, or content without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, discontinuance, cancellation, or replacement of any Service, product, class, membership, package, feature, or content, except as required by law.
8. Products and Services
Certain products or Services may be available exclusively online through our website, mobile app, or booking system. These products or Services may have limited quantities and may be subject to return, exchange, cancellation, or refund only according to our policies.
We have made every effort to display as accurately as possible the colors, images, descriptions, pricing, class details, and product details that appear on our website, app, or in our communications. We cannot guarantee that your device, browser, monitor, or screen will accurately display any color, image, size, style, or detail.
We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic region, jurisdiction, client account, household, or payment method.
We may exercise this right on a case-by-case basis.
We reserve the right to limit quantities of any products or Services we offer.
All descriptions of products, Services, class types, memberships, packages, promotions, and pricing are subject to change at any time without notice, at our sole discretion, unless otherwise required by law.
We reserve the right to discontinue any product, Service, class, package, membership, event, workshop, promotion, or offering at any time.
Any offer for any product or Service made on our website, app, or communications is void where prohibited.
We do not warrant that the quality of any products, Services, information, classes, memberships, packages, retail items, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected.
9. Booking Classes, Sessions, and Services
Classes, private sessions, events, workshops, and other Services may require advance booking through our website, branded mobile app, booking system, or directly through the Studio.
All bookings are subject to availability. A booking is not guaranteed until confirmed through our booking system or by the Studio.
You are responsible for reviewing all booking details before confirming, including class type, date, time, location, instructor, cancellation window, membership or package used, fees, policies, and any special requirements.
Class schedules, instructors, class formats, equipment, room assignments, pricing, availability, and Studio policies may change at any time.
10. Class Cancellations, Late Cancellations, and No-Shows
To provide a fair experience for all clients, 1:11 Pilates Studio may enforce cancellation, late-cancellation, and no-show policies.
If you cannot attend a class, you are responsible for canceling your booking through the booking system, mobile app, website, or by contacting the Studio within the applicable cancellation window.
Unless otherwise stated in a specific membership agreement, promotion, package, event policy, or Studio notice:
Late cancellations may result in loss of the class credit, a late-cancel fee, or both.
No-shows may result in loss of the class credit, a no-show fee, or both.
Repeated late cancellations or no-shows may affect your ability to book future classes.
Private sessions, events, workshops, and special appointments may have separate cancellation rules.
Cancellation windows and fees may vary by class type, membership type, package, promotion, event, or private session.
The cancellation policy shown at the time of booking, in your account, in your membership terms, or otherwise provided by the Studio will apply to your booking.
11. Waitlists
If a class is full, you may have the option to join a waitlist. If a spot becomes available, you may be added to the class automatically or notified through the booking system, mobile app, email, text message, push notification, or another communication method.
You are responsible for monitoring your waitlist status.
If you are added to a class from the waitlist, the regular cancellation, late-cancellation, and no-show policies may apply.
If you no longer wish to attend a waitlisted class, you should remove yourself from the waitlist as soon as possible.
12. Late Arrivals
Please arrive on time. Late arrivals can disrupt the class, instructor, and other clients, and may create safety concerns.
We reserve the right to deny entry to clients who arrive late.
If you are denied entry because of late arrival, the class may still be treated as used, late-canceled, or no-showed according to the applicable policy.
13. Memberships, Class Packages, Credits, and Guest Passes
1:11 Pilates Studio may offer memberships, class packages, drop-in classes, private session packages, founding memberships, promotional packages, guest passes, account credits, or other purchase options.
Each membership, package, or credit may be subject to specific terms, including:
Price.
Billing frequency.
Number of classes or sessions included.
Renewal terms.
Minimum commitment period, if any.
Cancellation requirements.
Freeze or pause options, if any.
Expiration dates.
Rollover rules, if any.
Guest pass rules, if any.
Transfer restrictions.
Refund restrictions.
Late-cancel and no-show fees.
Promotional limitations.
Other membership-specific rules.
Unless otherwise stated in writing, memberships, packages, credits, guest passes, and promotional offers are personal to the purchaser, non-transferable, and may only be used by the account holder.
Class credits, packages, promotions, and guest passes may expire. You are responsible for reviewing expiration dates and using credits before they expire.
14. Important Membership Cancellation Rights
Certain memberships may be subject to cancellation rights required by applicable law.
Where required by Colorado law, a buyer of a health club membership may have the right to rescind the membership contract within three business days after receiving a copy of the contract.
If you believe you have a legal right to cancel, rescind, or receive a refund under applicable law, please contact us at:
Email: info@111pilatesstudio.com
Phone: (719) 243-0510
Nothing in these Terms is intended to limit any cancellation, rescission, refund, or consumer protection rights that cannot be waived under applicable law.
15. Automatic Renewal and Recurring Billing
Some memberships or subscriptions may automatically renew on a recurring basis until canceled.
By purchasing an auto-renewing membership or subscription, you authorize 1:11 Pilates Studio and our payment processors, booking software providers, and related service providers to charge your selected payment method on a recurring basis according to the membership terms disclosed at the time of purchase.
Before purchasing an auto-renewing membership, you are responsible for reviewing:
The membership price.
The billing frequency.
The renewal terms.
The cancellation policy.
Any minimum commitment period.
Any recurring charges.
Any included classes, benefits, or limitations.
Any applicable fees.
Any expiration, rollover, or guest pass rules.
Your membership will continue to renew until canceled according to the applicable cancellation policy.
To cancel an auto-renewing membership, you must follow the cancellation instructions provided by the Studio, in your membership agreement, through the booking platform, through the mobile app if available, or by contacting us at:
Email: info@111pilatesstudio.com
Phone: (719) 243-0510
If you purchased or consented to an automatic renewal membership online, we will provide a cancellation method as required by applicable law.
Cancellation requests must be submitted within the required cancellation timeframe, if any, stated in your membership agreement, purchase terms, or Studio policy.
Canceling a membership does not automatically refund previous charges. You remain responsible for all charges incurred before the effective date of cancellation.
16. Membership Freezes and Pauses
1:11 Pilates Studio may, at its discretion, allow memberships to be frozen or paused under certain circumstances, such as travel, medical reasons, pregnancy, injury, or other approved situations.
Freeze or pause requests may be subject to:
Advance notice requirements.
Minimum freeze periods.
Maximum freeze periods.
Freeze fees.
Documentation requirements.
Limits on the number of freezes allowed.
Membership type restrictions.
Account balance requirements.
Unless approved in writing by the Studio, membership billing will continue according to the original membership terms.
17. Accuracy of Billing and Account Information
We reserve the right to refuse any order, purchase, booking, membership, package, promotion, or transaction you place with us.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per client account, per payment method, per billing address, or per order.
These restrictions may include orders placed by or under the same customer account, same payment card, same billing address, same phone number, same email address, or same household.
If we make a change to or cancel an order, booking, membership, or purchase, we may attempt to notify you by contacting the email address, phone number, billing address, or account information provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors, unauthorized third parties, or persons misusing a promotion or offer.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website, mobile app, booking system, or Studio.
You agree to promptly update your account and other information, including your email address, phone number, billing address, payment method, card number, and expiration date, so that we can complete your transactions and contact you as needed.
18. Payments and Billing
You agree to pay all fees and charges associated with your purchases, bookings, memberships, packages, classes, private sessions, events, workshops, retail items, gift cards, and other Services.
Payments may be processed through third-party payment processors, booking platforms, mobile app providers, or studio management software.
By providing payment information, you authorize us and our service providers to charge your payment method for applicable purchases, recurring memberships, taxes, fees, penalties, cancellation charges, no-show charges, retail purchases, and other amounts owed.
You represent that you are authorized to use the payment method provided.
You are responsible for keeping your payment information current.
If a payment fails, is declined, is reversed, is disputed, or cannot be processed, we may:
Request updated payment information.
Suspend or restrict your account.
Cancel future bookings.
Pause or terminate your membership.
Deny access to classes or Services.
Charge applicable fees.
Collect amounts owed.
Use lawful collection methods.
Failure to use a membership, attend classes, or access the app does not automatically cancel billing.
19. Chargebacks and Payment Disputes
If you believe a charge is incorrect, please contact us first so we can review and attempt to resolve the issue.
Improper or unsupported chargebacks may result in account suspension, cancellation of bookings, loss of access to Services, or collection of amounts owed, to the extent permitted by law.
Nothing in this section limits any rights you may have under applicable payment card rules, banking rules, or consumer protection laws.
20. Refunds, Returns, and Exchanges
Unless otherwise stated in writing or required by law, all purchases are final and non-refundable.
This includes, but is not limited to:
Drop-in classes.
Membership payments.
Class packages.
Private sessions.
Events.
Workshops.
Gift cards.
Retail items.
Promotional offers.
Founding memberships.
Guest passes.
Account credits.
Late-cancel fees.
No-show fees.
Refunds, credits, transfers, extensions, returns, exchanges, or exceptions may be provided at the sole discretion of 1:11 Pilates Studio, unless otherwise required by law.
If we cancel a class, private session, event, or workshop, we may offer a credit, rescheduling option, refund, or other remedy at our discretion, depending on the circumstances and applicable law.
Retail products may be subject to separate return or exchange policies. Unless otherwise stated, retail purchases are final sale.
21. Promotions, Discounts, and Founding Offers
From time to time, 1:11 Pilates Studio may offer promotions, founding memberships, discounts, limited-time offers, referral offers, guest passes, giveaways, special pricing, or other offers.
Promotional offers may be subject to additional terms, expiration dates, limitations, eligibility requirements, blackout dates, or restrictions.
Promotions cannot be combined unless we expressly state otherwise.
We reserve the right to modify, suspend, revoke, or discontinue promotions at any time, subject to applicable law.
22. Gift Cards and Account Credits
Gift cards, account credits, and promotional credits may be subject to specific terms, restrictions, and expiration rules as allowed by law.
Gift cards and credits may not be redeemable for cash unless required by law.
Lost, stolen, unauthorized, damaged, or expired gift cards or credits may not be replaced, unless required by law.
23. Retail Purchases
Retail products may be available for purchase through the Studio, website, mobile app, or other channels.
Product availability, pricing, sizes, colors, styles, inventory, and descriptions may change at any time.
Unless otherwise stated, retail purchases are final sale. Returns or exchanges may be accepted at the discretion of 1:11 Pilates Studio and may require proof of purchase, unused condition, original packaging, tags attached, or other requirements.
24. Optional Tools and Third-Party Tools
We may provide you with access to third-party tools, platforms, software, booking systems, payment systems, app features, integrations, or resources over which we neither monitor nor have control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, conditions, or endorsements of any kind.
We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website, app, booking system, or Services is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms, privacy policies, and practices of the relevant third-party providers.
We may also, in the future, offer new Services, features, tools, platforms, resources, or integrations through the website, mobile app, or Studio. Such new features or Services shall also be subject to these Terms.
25. Third-Party Links
Certain content, products, Services, integrations, or features available through our Services may include materials from third parties.
Third-party links on our website, mobile app, emails, text messages, social media, or other communications may direct you to third-party websites, apps, platforms, or services that are not affiliated with us.
We are not responsible for examining or evaluating the content, accuracy, policies, practices, security, availability, or reliability of any third-party materials, websites, apps, products, or services.
We do not warrant and will not have any liability or responsibility for third-party materials, websites, apps, products, services, or platforms.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any transactions made in connection with any third-party websites, apps, platforms, or services.
Please review third-party policies and practices carefully and make sure you understand them before engaging in any transaction.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
26. Walla Branded App
Our branded mobile app and certain booking, account, payment, notification, scheduling, and membership features may be powered by Walla Software or related providers.
Use of the branded app may require an account, internet access, compatible device, app store account, and acceptance of applicable third-party terms.
We do not guarantee that the app will always be available, secure, error-free, uninterrupted, or compatible with every device or operating system.
We may update, modify, suspend, or discontinue app features at any time.
You are responsible for any data charges, device requirements, app store requirements, or third-party terms associated with using the branded mobile app.
27. Personal Information
Your submission of personal information through the website, mobile app, booking system, Studio, or Services is governed by our Privacy Policy.
Please review our Privacy Policy at:
www.111pilatesstudio.com/privacy-policy
28. Communications, Emails, Text Messages, and Push Notifications
By providing your email address, phone number, or enabling notifications through our mobile app, you agree that we may contact you regarding your account, bookings, purchases, memberships, payments, schedule changes, Studio updates, promotions, policy notices, and other Services.
Communications may be sent by email, phone, text message, push notification, app message, website form, social media, or mail.
Message and data rates may apply for text messages.
You may opt out of marketing emails by using the unsubscribe link in the email. You may opt out of marketing text messages by following the instructions in the message, such as replying “STOP,” when available. You may manage push notifications through your device settings.
Even if you opt out of marketing communications, we may still send transactional or service-related communications, such as booking confirmations, payment receipts, account notices, schedule changes, cancellation notices, waitlist notices, safety notices, or policy updates.
29. User Comments, Feedback, Reviews, and Other Submissions
If, at our request, you send certain specific submissions, such as contest entries, surveys, testimonials, reviews, or feedback, or without a request from us you send creative ideas, suggestions, proposals, plans, photos, videos, social media tags, reviews, testimonials, or other materials, whether online, by email, by postal mail, through the app, through social media, or otherwise collectively, “comments,” you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, display, repost, use, and otherwise use in any medium any comments that you forward to us, subject to applicable law.
We are and shall be under no obligation:
To maintain any comments in confidence.
To pay compensation for any comments.
To respond to any comments.
To use any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, abusive, libelous, defamatory, pornographic, obscene, inappropriate, objectionable, misleading, false, harmful, or violates any party’s intellectual property rights, privacy rights, or these Terms.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, publicity, personality, or other personal or proprietary rights.
You further agree that your comments will not contain libelous, abusive, unlawful, obscene, offensive, threatening, harassing, misleading, false, or otherwise objectionable material, or contain any computer virus, malware, or destructive code that could affect the operation of the Services, website, mobile app, or related platforms.
You may not use a false email address, impersonate another person, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy.
We take no responsibility and assume no liability for any comments posted by you or any third party.
We will not intentionally use private health information, sensitive personal information, or images of minors in marketing materials without appropriate permission.
30. Photos, Videos, and Studio Media
From time to time, we may take photos or videos inside the Studio for marketing, social media, website, app, training, promotional, or operational purposes.
We will make reasonable efforts not to feature clients prominently in marketing materials without consent.
If you do not wish to be photographed or filmed, please notify the Studio in writing and inform staff before class.
Clients may not photograph, film, livestream, or record other clients, instructors, staff, or private areas of the Studio without permission.
31. Intellectual Property
All content on our website, mobile app, social media pages, emails, marketing materials, class descriptions, branding, logos, designs, images, videos, graphics, text, and other materials is owned by or licensed to 1:11 Pilates Studio unless otherwise stated.
You may not copy, reproduce, duplicate, sell, resell, distribute, modify, publish, display, license, exploit, scrape, or use our content for commercial purposes without our prior written permission.
The name 1:11 Pilates Studio, our branding, logos, designs, images, and related materials may not be used without our permission.
32. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our website, mobile app, booking system, or in the Services that contains typographical errors, inaccuracies, or omissions.
These may relate to product descriptions, service descriptions, class descriptions, pricing, promotions, offers, membership terms, product availability, class availability, instructor availability, shipping charges, transit times, event details, cancellation policies, or other information.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders, bookings, purchases, memberships, or transactions if any information in the Services or on any related website or app is inaccurate at any time without prior notice, including after you have submitted an order, purchase, or booking.
We undertake no obligation to update, amend, or clarify information in the Services or on any related website or app, including without limitation pricing information, except as required by law.
No specified update or refresh date applied in the Services or on any related website or app should be taken to indicate that all information in the Services or on any related website or app has been modified or updated.
33. Prohibited Uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the website, mobile app, booking system, Studio, Services, or content:
For any unlawful purpose.
To solicit others to perform or participate in unlawful acts.
To violate any international, federal, state, provincial, or local law, regulation, rule, or ordinance.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, threaten, or discriminate based on sex, gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any other protected characteristic.
To submit false or misleading information.
To upload or transmit viruses, malware, destructive code, or any other type of malicious code.
To collect, track, scrape, or misuse the personal information of others.
To spam, phish, pharm, pretext, spider, crawl, scrape, or use automated means to access the Services.
For any obscene, immoral, abusive, or harmful purpose.
To interfere with or circumvent the security features of the Services, website, mobile app, booking system, related websites, other websites, or the internet.
To attempt to access another user’s account.
To bypass booking, payment, cancellation, waitlist, or membership rules.
To damage, disable, overburden, impair, or interfere with the Services.
To misuse Studio equipment, facilities, staff, instructors, or client information.
We reserve the right to terminate, suspend, or restrict your use of the Services or any related website, app, account, booking, or membership for violating any prohibited uses.
34. Health, Safety, and Assumption of Risk
Pilates, fitness activities, stretching, resistance training, use of reformers, use of props, and other physical activities involve inherent risks.
These risks may include, but are not limited to:
Muscle soreness.
Strains.
Sprains.
Falls.
Dizziness.
Shortness of breath.
Equipment-related injuries.
Aggravation of pre-existing conditions.
Back, neck, shoulder, hip, knee, or joint discomfort.
Pregnancy-related complications.
Cardiovascular events.
Other minor, serious, or unexpected injuries.
By participating in any class, private session, event, workshop, or physical activity at 1:11 Pilates Studio, you knowingly and voluntarily acknowledge and accept the risks associated with physical exercise.
You are responsible for determining whether you are physically able to participate.
You should consult a qualified healthcare provider before beginning any fitness program, especially if you are pregnant, injured, recovering from surgery, have a medical condition, have physical limitations, or have concerns about your ability to exercise safely.
You agree to inform the instructor before class of any injuries, pregnancy, physical limitations, medical conditions, or concerns that may affect your participation.
You agree to stop participating immediately if you experience pain, dizziness, shortness of breath, discomfort, or any symptom that feels unsafe.
1:11 Pilates Studio does not provide medical advice, diagnosis, treatment, physical therapy, or rehabilitation services. Any information provided by our instructors, staff, website, app, or communications is for general fitness, educational, and wellness purposes only.
35. Waivers, Health Forms, and Studio Agreements
You may be required to sign a liability waiver, health questionnaire, membership agreement, automatic renewal authorization, payment authorization, or other Studio forms before participating in classes or using certain Services.
Failure to complete required forms may prevent you from participating in classes or using certain Services.
If there is a conflict between these Terms and a signed membership agreement, waiver, or specific written policy, the more specific written agreement or policy will control to the extent of the conflict.
36. Pregnancy, Injuries, and Medical Conditions
If you are pregnant, injured, recovering from surgery, experiencing pain, or have any medical condition, you are responsible for obtaining medical clearance before participating in our Services.
You understand that instructors may offer general modifications, but those modifications are not medical advice and may not be appropriate for every person.
We reserve the right to recommend that you stop participating, modify your activity, or obtain medical clearance if we believe participation may create a safety concern.
37. Studio Rules and Client Conduct
To maintain a safe, respectful, peaceful, and enjoyable environment, you agree to follow all Studio rules, instructor directions, posted policies, and staff instructions.
You agree not to:
Disrupt classes or other clients.
Harass, threaten, intimidate, abuse, or discriminate against staff, instructors, contractors, clients, or guests.
Use equipment in an unsafe, reckless, or improper manner.
Ignore instructor safety instructions.
Attend class while under the influence of alcohol, drugs, or any substance that may impair your ability to participate safely.
Damage Studio property, equipment, furnishings, retail items, or facilities.
Bring unauthorized guests into class or restricted areas.
Record, photograph, or film other clients, instructors, staff, or private areas without permission.
Engage in inappropriate, offensive, unsafe, or unlawful behavior.
Use the Services for fraudulent, abusive, harmful, or unlawful purposes.
We reserve the right to refuse service, remove a client from class, suspend an account, terminate a membership, cancel bookings, or prohibit future access to the Studio if we believe a client’s behavior is unsafe, disruptive, inappropriate, unlawful, disrespectful, or inconsistent with these Terms or Studio policies.
38. Personal Belongings
You are responsible for your personal belongings while at the Studio.
1:11 Pilates Studio is not responsible for lost, stolen, damaged, or misplaced items.
Please avoid bringing valuables to the Studio.
39. Third-Party Services
Our Services may rely on third-party providers, including booking software, branded app providers, payment processors, website hosting providers, analytics providers, email providers, text messaging providers, push notification providers, marketing providers, app stores, and other vendors.
These third parties may have their own terms, conditions, privacy policies, and data practices.
Your use of third-party platforms, payment systems, app stores, booking systems, or integrations may be subject to those additional terms.
We are not responsible for third-party websites, apps, platforms, outages, service interruptions, security practices, privacy practices, errors, failures, or actions.
40. Weather, Emergencies, and Studio Closures
We may cancel, delay, reschedule, or modify classes, private sessions, events, workshops, or Studio hours due to weather, emergencies, instructor availability, facility issues, maintenance, safety concerns, public health concerns, power outages, technology failures, or other circumstances.
If we cancel a class or Service, we may offer a credit, rescheduling option, refund, or other remedy at our discretion and as required by applicable law.
41. No Guarantee of Results
Individual results from Pilates, fitness, wellness, or related services vary.
We do not guarantee any specific physical, health, aesthetic, weight loss, strength, flexibility, rehabilitation, pain relief, mobility, wellness, or fitness result.
Your results may depend on many factors, including consistency, effort, health status, medical conditions, nutrition, sleep, genetics, age, lifestyle, and other individual circumstances.
42. Disclaimer of Warranties and Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, error-free, accurate, reliable, or available at all times.
We do not warrant that the results obtained from use of the Services will be accurate, reliable, complete, or suitable for your needs.
You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time, without notice to you, subject to applicable law.
You expressly agree that your use of, or inability to use, the Services is at your sole risk.
The Services and all products and Services delivered to you through the Services are, except as expressly stated by us, provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied.
To the fullest extent permitted by law, we disclaim all warranties and conditions, express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, non-infringement, availability, accuracy, safety, uninterrupted access, and error-free operation.
In no case shall 1:11 Pilates Studio, our owners, members, managers, directors, officers, employees, instructors, affiliates, agents, contractors, interns, suppliers, vendors, service providers, licensors, or representatives be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, consequential, or exemplary damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, personal injury claims, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of any of the Services or any products procured using the Services.
This limitation includes, but is not limited to, claims related to errors or omissions in content, loss or damage incurred as a result of use of the Services or content, products, services, classes, memberships, or materials posted, transmitted, or otherwise made available through the Services, even if advised of the possibility of such damages.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Nothing in these Terms is intended to limit liability in a way that is not permitted by applicable law.
43. Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless 1:11 Pilates Studio and our owners, members, managers, parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, employees, instructors, vendors, and representatives from and against any claim, demand, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, made by any third party or arising out of or relating to:
Your breach of these Terms.
Your violation of any documents incorporated by reference.
Your violation of any law.
Your violation of the rights of a third party.
Your use of the Services.
Your participation in classes, sessions, events, workshops, or Studio activities.
Your violation of any Studio policy.
Your misuse of Studio equipment, website, app, booking system, or facilities.
Your failure to pay amounts owed.
Your negligence, misconduct, or unsafe behavior.
Information or content you submit to us.
44. Severability
If any provision of these Terms is determined to be unlawful, void, invalid, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.
45. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this agreement for all purposes.
These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, by canceling your account where available, or by ceasing to use our website, mobile app, booking system, Studio, and Services.
If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
We may also deny you access to our Services, or any part of them, including your account, bookings, membership, website access, app access, or Studio access.
Termination or suspension does not relieve you of payment obligations incurred before termination.
46. Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with our Privacy Policy, membership agreements, waivers, health forms, Studio policies, operating rules, and any policies or terms posted by us on this website, mobile app, or in respect to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services.
These Terms supersede any prior or contemporaneous agreements, communications, proposals, or understandings, whether oral or written, between you and us, including any prior versions of the Terms.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
47. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Colorado and applicable laws of the United States, without regard to conflict of law principles.
48. Dispute Resolution
If a dispute arises between you and 1:11 Pilates Studio, you agree to first contact us in good faith so we can attempt to resolve the matter informally.
You may contact us at:
If the dispute cannot be resolved informally, any legal action shall be brought in the state or federal courts located in Colorado, unless otherwise required by applicable law.
49. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, sale, restructuring, transfer, or other business transaction involving all or part of our business.
50. No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
51. Changes to Terms and Conditions
You can review the most current version of these Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes.
Your continued use of or access to our website, mobile app, booking system, Studio, or Services following the posting of any changes to these Terms constitutes acceptance of those changes.
52. Contact Information
Questions about these Terms should be sent to us at:
1:11 Pilates Studio
Colorado Springs, Colorado
Website: www.111pilatesstudio.com
Email: info@111pilatesstudio.com
Phone: (719) 243-0510